00413     2200157   4500001002100000005001700021020002200038035002500060082000800085100002000093245007000113250000600183260003400189300002200223990001000245INLIS00000000001001820150112154919.0  a978 979 29 3066 5  a0010-011500000002791  a420  aBambang udoyono  aEnglish conversation for customer servece and sales protion staff  a1  aYogyakartabAndi offsetc2012  ax, 134 hlm, 21 cm  a10048