01380     2200457   4500001002100000005001700021008004100038020002200079035002900101040001200130082001800142084001800160100001700178245021300195250001100408260002100419300004000440650002400480990001900504990001900523990001900542990001900561990001900580990001900599990001900618990001900637990001900656990001900675990001900694990001900713990001900732990001900751990001900770990001900789990001900808990001900827990001900846990001900865990001900884990001900903INLIS00000000000644120141025101340.0                                          a978-979-29-4000-8  a##a0010-091400000000741  aJIPDBWI  2[21]a658.812  a658.812 BUD h  aBudi Haryono  aHow to Manage Customer VoicebPanduan mengelola suara pelanggan sebagai kunci keberhasilan perusahaan mewujudkan kepuasan pelanggan untuk membangun citra perusahaan di masa depanc/ Prof. Dr. PM. Budi Haryono  aEd. I.  aYogyakartabAndi  aviii + 112 hlm.b; ilus.c; 23 cm..  aManajemen Pemasaran  a21862/bwi/2014  a21858/bwi/2014  a21859/bwi/2014  a21860/bwi/2014  a21861/bwi/2014  a22832/bwi/2014  a22833/bwi/2014  a22834/bwi/2014  a23985/bwi/2014  a23986/bwi/2014  a23987/bwi/2014  a21860/bwi/2014  a21858/bwi/2014  a21859/bwi/2014  a21861/bwi/2014  a21862/bwi/2014  a22832/bwi/2014  a22833/bwi/2014  a22834/bwi/2014  a23985/bwi/2014  a23986/bwi/2014  a23987/bwi/2014